Who is Southeastern Adjustment Company?

Southeastern Adjustment Company of Raleigh was founded in 1984 by Don and Debbie Jones., In 2011, Southeastern Adjustment Company of Raleigh was reorganized as Southeastern Adjustment Company, LLC (“SEA”).  SEA has been adjusting claims for carriers who protect North Carolina policyholders.  Initially servicing the needs of eastern North Carolina from its Raleigh headquarters, SEA has grown statewide adjusting claims in all 100 counties.  Our firm has received a A+ BBB rating, which affirms our commitment to client satisfaction.

What Do We Offer?

SEA is your preferred claims adjusting firm, enabling companies to outperform the competition in policyholder service and claims mitigation.  Our Full-Service Third-Party Claim Services provides superior adjusting services for both personal and commercial lines of business at a competitive price. Our adjusters possess extensive experience adjusting Catastrophe(”CAT”) and liability claims.

Xactimate X1™ software is used to ensure a consistent approach to claims adjusting, which minimizes the risk of non-compliance with market conduct regulations.  Additionally, reporting can be tailored for each client’s specifications within Xactimate X1.

Mission Statement

SEA is deeply committed to our clients’ financial stability by providing professional and consistent claim adjusting services.

Priority access to our experienced adjusters when you need them most is just one of the ways in which we fulfill this mission.  Our experienced adjusters are proficient in meeting your company’s specific insurance claim adjusting requirements. We make every effort to satisfy the interrelated needs of both your policyholders and your appointed agents.

Strategic Principles

SEA chooses to compete in the North Carolina standard and preferred risk market.  Our primary customer is the insurance carrier who assigns the adjuster when claims are reported.

Our customers deserve the best claims service available.  SEA is willing to invest in new technology and infrastructure which will enable your company to settle and close claims more efficiently.  Our firm utilizes cloud-based technology to ensure our adjusters can access your claims data anytime, anywhere, ensuring uninterrupted service for you, your agents, and your policyholder.

Our Mantra

“We treat all our clients and customers like family.”

Contact Us

Phone: (919) 848-9093

Email: info@seanc.net

Mail: PO Box 98537

Raleigh, N.C. 27624-8537